Royal Oak Schools uses ParentSquare as our primary platform for school communication. Families receive messages through email, app, voice, or text, helping everyone stay informed and involved.
An account is automatically created for each parent or guardian using the contact information in MiStar. We encourage you to activate your account to download the free mobile app, set your language preferences, and choose how and when you’d like to receive messages.
What you can do with ParentSquare
- Receive updates from your school via email, app, or text notification
- Choose to get posts as they’re shared or bundled in a daily digest
- View posts, photos, calendars, and important announcements
- Communicate in your preferred language with automatic translation
- Comment on school posts and stay engaged with your school community
- Send direct messages to teachers and staff
- Participate in group conversations with other families
Log in to your account
ParentSquare is accessible via app on iOS and Android devices. You can also access ParentSquare from your web browser at www.parentsquare.com.
Sign in with the email or phone number that you used in MiStar when registering your child.
How to update preferences
Here is a helpful video that explains ParentSquare, its features, and how to customize your account so you get notifications when you want them.
ParentSquare allows you to enable “Digest” notifications on post updates so that you receive all but emergency updates in one evening summary instead. To enable this:
- Navigate to Account via the mobile app or online.
- Select Notifications.
- From this menu, you can toggle email and text notifications from Instant to Digest.
Here is a video tutorial for updating notifications.
Text/Phone Notifications
Text alerts from the system will be identified with the following shortcodes: [ROSchools], [ECC], [Addams], [Keller], [Northwood], [Oak Ridge], [Oakland], [Upton], [RAVENS], [ROMS], [ROHS].
ParentSquare uses one of 15 local phone numbers for text/phone notifications: (248) 845-1712, (248) 846-1851, (248) 453-1362, (248) 617-6630, (248) 936-6424, (248) 266-3644, (248) 927-1279, (248) 266-9346, (248) 617-6359, (248) 283-4033, (248) 985-9328, (248) 826-2562, (248) 780-7826, (248) 720-1208, (248) 919-5392
District alerts will come from shortcode: 36794
For each new conversation or message you receive a new number will be dedicated to that thread. So if you begin a message with your student’s teacher, you can save that number in your phone and use it in the future.
Direct Messages: One number for each conversation with a teacher or staff member.
Classroom & Group Posts: One number for all classes and groups per school.
School-wide Posts: One number per school.
Alerts, Digests, District-wide Posts and District Group Messages: Will come from 36794
Opting out
We use ParentSquare only for school-related communication. If you wish to stop receiving notifications, you can opt out at any time. You will still receive emergency alerts but will no longer receive updates from your child’s school, classroom, or the district.
To opt-out of receiving notifications, you can:
Contact your school office with your email and cell phone number
You can also opt-out of:
- Emails: Click the Unsubscribe link in any email you receive
- Text Messages: Click the Opt-Out link in the first text message you receive from ParentSquare. You can also reply STOP to any subsequent text you receive.
- Phone Calls: Contact your school office with your email and cell phone number.
If you are not a parent or guardian and are receiving notifications in error, please contact us at [email protected].
*Note that even if you opt-out of receiving communication, you will still receive notifications for emergencies and other school information deemed important, such as attendance and lunch balances.
To opt back in:
Contact [email protected] with your email and cell phone number
Text Messages: If you sent STOP, you can reply START to any text you had received or send START to: 66458